Privacy Policy
Last updated: March 2025
Our Privacy Promise
At Local Service Quotes, your privacy is not a checkbox — it is the foundation of our platform. We were built on the principle that homeowners deserve to explore their options without surrendering their personal information. Your contact details are never shared with service providers without your explicit, affirmative consent.
Information We Collect
- Account information: Name, email address, and password when you create an account.
- Service request data: Project descriptions, location (city/ZIP), budget range, and timeline preferences you voluntarily provide.
- Contact preferences: How you choose to be contacted — or whether you prefer to remain fully anonymous.
- Usage data: Pages visited, search terms, and interaction patterns — used solely to improve the platform.
- Device information: IP address, browser type, and device type for security purposes only.
How We Use Your Information
- To match your service request with qualified local providers in your area.
- To facilitate secure, on-platform communication between you and providers.
- To verify provider credentials and maintain the quality of our network.
- To send transactional notifications about your active requests and proposals.
- To improve platform features and user experience.
Your Contact Information & Provider Access
This is the most important section of our privacy policy. Providers do not receive your phone number, email address, or physical address unless you explicitly choose to share it. By default, all communication happens through our secure on-platform messaging system. You are always in control of what you share and with whom.
Data Security
We use industry-standard security measures including encrypted data transmission (TLS), secure session tokens stored in httpOnly cookies, parameterized database queries to prevent SQL injection, and regular security audits. Passwords are hashed using PBKDF2 with 100,000 iterations — never stored in plain text.
Your Rights
You may request deletion of your account and all associated data at any time by contacting us at privacy@localservicequotes.com. You may also update, export, or correct your information through your account dashboard.
Contact
Questions? Email us at privacy@localservicequotes.com or write to: Local Service Quotes, Privacy Department, United States.